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Remote Supports

Remote Supports at Ihoma Healthcare provide individuals with real‑time assistance, coaching, and monitoring through secure technology that enhances independence while maintaining safety, dignity, and choice. In alignment with Washington DC Department on Disability Services (DDS) Medicaid waiver requirements, our Remote Supports model is designed to supplement in‑person services, promote autonomy, and ensure that individuals receive the right level of support at the right time—without unnecessary intrusion.
Remote Supports may include scheduled check‑ins, skill‑building sessions, wellness prompts, emergency escalation protocols, and real‑time assistance delivered through approved communication technologies. These supports are always tied directly to the individual’s ISP goals and are never used as a substitute for required staffing. Instead, they expand opportunities for independence, reduce barriers, and allow individuals to engage in their daily routines with confidence.
What makes Ihoma Healthcare exceptional is the depth and expertise of our Remote Supports team. We bring together a multidisciplinary group of professionals who ensure that every remote support plan is clinically sound, technologically appropriate, and fully person‑centered.

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A Multidisciplinary Remote Supports Team Built for Excellence

What makes Ihoma Healthcare exceptional is the depth and expertise of our Remote Supports team. We bring together a multidisciplinary group of professionals who ensure that every remote support plan is clinically sound, technologically appropriate, and fully person‑centered.  This collaborative team ensures that every remote support plan is individualized, culturally responsive, and fully compliant with DC DDS standards, including privacy protections, emergency response requirements, and documentation expectations.

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Responsive, Person‑Centered Remote Support in Real Time

Our Remote Supports services can assist individuals with daily living reminders, medication prompts, wellness check‑ins, community navigation, problem‑solving, and skill reinforcement. When needed, our team can escalate concerns to in‑person staff, family, or emergency services according to the individual’s approved response plan. Every interaction is respectful, strengths‑based, and designed to promote independence—not surveillance.

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A Person‑Centered Approach to Innovative Remote Supports

At Ihoma Healthcare, Remote Supports are not simply a technological add‑on. They are a thoughtfully designed, person‑centered service that expands choice, enhances safety, and empowers individuals to live more independently within their homes and communities. Service coordinators can trust that our approach is compliant, reliable, and grounded in best practices—making Ihoma a standout provider for individuals seeking innovative, high‑quality remote support solutions in Washington, DC.

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